← Back to Flash CRM

Terms of Service

Last updated: 26 August 2026

1. Agreement

By creating a Flash CRM workspace you agree to these terms. If you use Flash CRM on behalf of a company, you confirm you are authorised to bind that company.

2. Subscription and trial

Flash CRM costs USD 20 per workspace per month and includes a one-month free trial. The subscription renews automatically each month until cancelled. Prices exclude any local taxes that may apply.

3. Cancellation and refunds

You can cancel at any time from Settings → Billing. Access continues to the end of the paid period and no further charges are made. Partial months are not refunded except where required by law.

4. Acceptable use

  • Only message people who have given you consent to be contacted.
  • Do not send spam, scams, adult, gambling or other content prohibited by the WhatsApp Business and Commerce Policies.
  • Do not scrape, resell or share other workspaces' data, or attempt to bypass tenant isolation.
  • Do not use the API keys or plugin credentials outside your own websites.

We may suspend a workspace that breaches these rules or that puts a connected WhatsApp number's quality rating at risk.

5. Your data

You own the contacts, conversations and content in your workspace. You can export them at any time and request deletion from Settings → Data & privacy. Our handling of personal data is described in the privacy policy.

6. Third-party services

Flash CRM connects to WhatsApp Cloud API, social platforms, WordPress/Shopify sites, payment providers and AI models. Their availability, policies and rate limits are outside our control and may affect features.

7. AI features

Flash AI drafts messages, briefs, replies and content. Output can be wrong or incomplete — review anything before it is sent or published. You remain responsible for all messages sent from your workspace.

8. Availability and liability

The service is provided on an "as is" basis without warranties of uninterrupted availability. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim.

9. Changes

We may update these terms; material changes will be announced in-app before they take effect. Continued use after the effective date means you accept the update.